Fleet Coordinator
Location: Boston

Zipcar is the world's leading car sharing service with more than 180,000 members and 5,500 vehicles in urban areas and college campuses throughout 25 North American states and provinces as well as in London, England. As a leader in urban transportation, Zipcar offers more than 25 makes and models of self-service vehicles by the hour or day to savvy city residents and businesses looking for an alternative to the high costs and hassles of owning a car in the city. For more information, visit www.zipcar.com. 

Summary
To ensure the success and optimization of both the Zipcar Fleet and Fleet Team staff through the use of lean processes.

Job Responsibilities
Responsibilities include but are not limited to the following:

• Assigns daily tasks to Fleet Associates, using the Fleet Board
• Maximizes market through strategic car placement
• Leverages established lean process concepts
• Handles Fleet-related customer service issues as conveyed by Member Services, including accidents
• Monitors rates and maintains relationships with car service vendors
• Assists Management in identifying parking locations
• Identifies big picture trends/issues and recommends solutions to expand and improve the Zipcar Fleet
• Identifies issues that may impact the Zipcar community

Qualifications
The successful candidate must have the following experience, skills, and education:

• Four year college degree in related field, preferred
• Prior management experience
• Experience in fast-paced environment
• Flexible to be on-call, as needed
• Ability to lift 50 lbs. and to carry collateral materials and displays
• Leadership - the individual has demonstrated the ability to supervise and lead individuals and teams successfully
• Problem solving - the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality
• Interpersonal skills - the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things
• Oral communication - the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills
• Written communication - the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information
• Planning/organizing - the individual is self-directed and prioritizes and plans work activities and uses time efficiently
• Quality control - the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality
• Adaptability - the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events
• Dependability - the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance

As a member of the Zipcar Team you will receive:

• Competitive Compensation
• Superior Benefits Package
• Free Membership
• Discounts on services, products and much more

Please send your resume in Word format along with a cover letter and salary history / requirements in email format to dsewell@zipcar.com.

While we appreciate every applicant's interest, only those under consideration will be contacted. We regret that phone calls will not be accepted. EOE

Zipcar, Inc. is an equal opportunity employer.