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simply said: don't be late

We're really not beating around the bush here. We could sing it, or do a little dance, but the bottom line is this: your Zipcar should be nestled snug in its spot when your reservation is over. Starting soon, not returning your Zipcar when you say you will could put your membership in jeopardy. (And no one wants to have a carload of presents to haul and no Zipcar to haul them in.)

The good news is that you now have an online snapshot of your recent reservations. Check to see when you've been on time (thank you), and when you've been late.
View your reservations here.

And don't forget about text alerts, the easiest way to know when it's time to head back or whether or not you can extend your reservation. Learn more and sign up here.

No matter what, always call Member Services at 866.494.7227 if you're going to be late. It gives us the opportunity to make other arrangements for the next member.

something else is coming...

We're sprucing up zipcar.com! As we grow, car sharing becomes available to more and more people. When new people come to our site, we want to make sure that they feel welcome. We also want to be sure they're getting the best information and a feel for who we are.

As it turns out, who we are is you. It sounds really deep, but all we mean is that the Zipcar community is made up of real people who use Zipcars to do real things. If you've got a story or photo to share, we'd love for you to do just that. We'd like to do more than tell people about the benefits of Zipcar; we'd like to show them. (Or rather, we'd like for you to show them.) Send your stuff (in .gif or .jpg format) to share@zipcar.com and we'll send you some driving credit if we use it on our website.

You'll soon see that the member website is also getting a little makeover. Don't worry, everything (i.e. making a reservation, checking your invoice, etc.) will still work exactly the same way. We're just doing this to create a more consistent experience across the site as a whole. Very soon we'll be reaching out for your ideas on how we can continue to make things better. If you have something you want to tell us now, just email share@zipcar.com.

Stay tuned for next month's newsletter where we're planning to give you a sneak preview of the website before anyone else (shhhhhh...).

gotanother?

Say what? Gotanother. If you've "got another" family member or housemate who mooches rides in your Zipcar, you should know that it's a cinch to add people to your household account. Send them here to begin the application process. We'll walk them through it.

When it's that easy to add new peeps to your account, there is no reason for anyone but you to ever be using your Zipcard or driving your Zipcar. Think of it like a sacred experience that should only be shared between you and your chosen Zipcars. Break the covenant and you could lose your membership forever. Not worth it for a mooch!

Important note: adding someone to your account means liking them enough to be responsible for THEIR charges on YOUR credit card bill. If you don't like them that much, you can always refer them instead and earn some driving credit.

go green with zipcar at enviroexpo

Expo Logo


EnviroExpo is Atlanta's first ever, consumer-focused, major green event in Downtown Atlanta — and the best part is it's FREE! The event takes place at the AmericasMart building on November 14-15 and will feature tons of seminars, speakers, vendors and everything else environmentally friendly. Zipcar is a sponsor and will be on-site spreading the good news about car sharing in Atlanta. Come out and flash your Zipcar for some free goodies, or bring a friend who joins to net you both $50 in driving credit.

check your wheels before you drive

Sometimes our cars get boo-boos - it happens. Whether it is a rock kicked up from the road, a knick or ding on the door, or a flying bird poop attack, we need you to be our eyes and ears in the field. Recently we have noticed some problems with cars that have not been reported by members, which make it hard to determine what occurred. So next time you walk up to that shiny Zipcar and pull out your fancy Zipcard take a moment to get to know the car. Inspect her nooks and crannies and, if you see anything, call 866.494.7227. Otherwise, Happy Zipping!

discount on organics from improv'eat!

Improveat Logo



Improv«eat is a lifestyle company committed to unlocking the value of food. Their goal is to be THE trusted source for "life enhancing" meals, snacks and beverages. This is accomplished by sourcing local, seasonal and "beyond organic" ingredients, and creating nutrient dense, delicious and convenient food for your busy lifestyle. Improv'eat prepares their food from scratch, to order and avoids major food allergens (they are completely Gluten-Free!). Additionally, they utilize environmentally safe and user-friendly products within their company. Best part is, they are giving Atlanta Zipsters a discount! Enter coupon code Improv-zip at checkout to receive a 5% discount on an order over $100 (limit one use per customer).


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