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simply said: don't be late
We're really not beating around the bush
here. We could sing it, or do a little dance,
but the bottom line is this: your Zipcar
should be nestled snug in its spot when your
reservation is over. Starting soon, not
returning your Zipcar when you say you will
could put your membership in jeopardy. (And
no one wants to have a carload of presents to
haul and no Zipcar to haul them in.)
The good news is that you now have an online
snapshot of your recent reservations. Check
to see when you've been on time (thank you),
and when you've been late. View
your
reservations here.
And don't forget about text alerts, the
easiest way to know when it's time to head
back or whether or not you can extend your
reservation. Learn
more and sign up here.
No matter what, always call Member Services
at 866.494.7227 if you're going to be late.
It gives us the opportunity to make other
arrangements for the next member.

the holidays are coming
Ready or not, here they come. The turkey (or
Tofurky), the kisses from Great Aunt
Judy—it's all right around the corner.
Every
year, we give our beloved creative team a
break and ask members to submit their ideas
for our annual holiday e-card. The winner
takes home a whoppin' $250 in driving credit.
Before you get started, here are some things
you should know:
- all entries are due by Tuesday, 11/25
at 11:59pm
- We're celebrating the season of thanks
and giving. There are no party lines around
here. Keep it neutral.
- And keep it clean while you're at it (we
blush easily).
Send your entries to contest@zipcar.com.
The winning entry will be announced in
December and
then sent to every Zipster across the land.

something else is coming...
We're sprucing up zipcar.com! As
we grow, car
sharing becomes available to more and more
people. When new people come to our site, we
want to make sure that they feel welcome. We
also want to be sure they're getting the best
information and a feel for who we are.
As it turns out, who we are is you. It sounds
really deep, but all we mean is that the
Zipcar community is made up of real people
who use Zipcars to do real things. If you've
got a story or photo to share, we'd love for
you to do just that. We'd like to do more
than tell people about the benefits of
Zipcar; we'd like to show them. (Or rather,
we'd like for you to show them.) Send your
stuff (in .gif or .jpg format) to share@zipcar.com
and we'll send you some driving credit if we
use it on our website.
You'll soon see that the member website is
also getting a little makeover. Don't worry,
everything (i.e. making a reservation,
checking your invoice, etc.) will still work
exactly the same way. We're
just doing this to create a more consistent
experience across the site as a whole. Very
soon we'll be reaching out for your ideas on
how we can continue to make things better. If
you have something you want to tell us now, just
email share@zipcar.com.
Stay tuned for next month's newsletter where
we're planning to give you a sneak preview of
the website before anyone else (shhhhhh...).

gotanother?
Say what? Gotanother. If you've "got another"
family member or housemate who mooches rides
in your Zipcar, you should know that it's a
cinch to add people to your household
account. Send
them here to begin the application
process. We'll walk them through it.
When it's that easy to add new peeps to your
account, there is no reason for anyone but
you to ever be using your Zipcard or driving
your Zipcar. Think of it like a sacred
experience that should only be shared between
you and your chosen Zipcars. Break the
covenant and you could lose your membership
forever. Not worth it for a mooch!
Important note: adding someone to your
account means liking them enough to be
responsible for THEIR charges on YOUR credit
card bill. If you don't like them that much,
you can always refer
them instead and earn some driving credit.

go green with zipcar at enviroexpo
EnviroExpo
is Atlanta's first ever, consumer-focused,
major green event in Downtown Atlanta — and
the best part is it's FREE! The event takes
place at the AmericasMart building on
November 14-15 and will feature tons of
seminars, speakers, vendors and everything
else environmentally friendly. Zipcar is a
sponsor and will be on-site spreading
the good news about car sharing in Atlanta.
Come out and flash your Zipcar for some free
goodies, or bring a friend who joins to net
you both $50 in driving credit.

check your wheels before you drive
Sometimes our
cars get boo-boos - it happens.
Whether it is a rock kicked up from the road,
a knick or ding on the door, or a flying bird
poop attack, we need you to be our eyes and
ears in the field. Recently we have noticed
some problems with cars that have not been
reported by members, which make it hard to
determine what occurred. So next time you
walk up to that shiny Zipcar and pull out
your fancy Zipcard take a moment to
get to know the car. Inspect her nooks and
crannies and, if you see anything, call
866.494.7227. Otherwise, Happy Zipping!

discount on organics from improv'eat!
Improv«eat is a lifestyle company committed
to unlocking the value of food. Their goal is
to be THE trusted source for "life enhancing"
meals, snacks and beverages. This is
accomplished by sourcing local, seasonal and
"beyond organic" ingredients, and creating
nutrient dense, delicious and convenient food
for your busy lifestyle. Improv'eat prepares
their food from scratch, to order and avoids
major food allergens (they are completely
Gluten-Free!). Additionally, they utilize
environmentally safe and user-friendly
products within their company. Best part is,
they are giving Atlanta Zipsters a discount!
Enter coupon code Improv-zip at
checkout to
receive a 5% discount on an order over $100
(limit one use per customer).

free z4b account, anyone?
If your office is in Downtown or Midtown and
you don't yet have a Zipcar for Business
(Z4B) account for you and your fellow
employees, now is the time! The Midtown and
Downtown Transportation Management
Associations are offering to pay the
corporate application fee for the first 20
organizations that join before the end of the
year. Act fast and forward this offer on
to your boss! On top of a discounted
membership for all employees, Z4B members get
discounted driving rates during the week!
Simply email liz@zipcar.com
to join in the
fun and save your company and yourself some
cash on business and/or personal weekday
Zipping! For more info, visit zipcar.com/biz.
zipcar | 25 First Street | Cambridge | MA | 02141
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