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simply said: don't be late

We're really not beating around the bush here. We could sing it, or do a little dance, but the bottom line is this: your Zipcar should be nestled snug in its spot when your reservation is over. Starting soon, not returning your Zipcar when you say you will could put your membership in jeopardy. (And no one wants to have a carload of presents to haul and no Zipcar to haul them in.)

The good news is that you now have an online snapshot of your recent reservations. Check to see when you've been on time (thank you), and when you've been late.
View your reservations here.

And don't forget about text alerts, the easiest way to know when it's time to head back or whether or not you can extend your reservation. Learn more and sign up here.

No matter what, always call Member Services at 866.494.7227 if you're going to be late. It gives us the opportunity to make other arrangements for the next member.

something else is coming...

We're sprucing up zipcar.com! As we grow, car sharing becomes available to more and more people. When new people come to our site, we want to make sure that they feel welcome. We also want to be sure they're getting the best information and a feel for who we are.

As it turns out, who we are is you. It sounds really deep, but all we mean is that the Zipcar community is made up of real people who use Zipcars to do real things. If you've got a story or photo to share, we'd love for you to do just that. We'd like to do more than tell people about the benefits of Zipcar; we'd like to show them. (Or rather, we'd like for you to show them.) Send your stuff (in .gif or .jpg format) to share@zipcar.com and we'll send you some driving credit if we use it on our website.

You'll soon see that the member website is also getting a little makeover. Don't worry, everything (i.e. making a reservation, checking your invoice, etc.) will still work exactly the same way. We're just doing this to create a more consistent experience across the site as a whole. Very soon we'll be reaching out for your ideas on how we can continue to make things better. If you have something you want to tell us now, just email share@zipcar.com.

Stay tuned for next month's newsletter where we're planning to give you a sneak preview of the website before anyone else (shhhhhh...).

gotanother?

Say what? Gotanother. If you've "got another" family member or housemate who mooches rides in your Zipcar, you should know that it's a cinch to add people to your household account. Send them here to begin the application process. We'll walk them through it.

When it's that easy to add new peeps to your account, there is no reason for anyone but you to ever be using your Zipcard or driving your Zipcar. Think of it like a sacred experience that should only be shared between you and your chosen Zipcars. Break the covenant and you could lose your membership forever. Not worth it for a mooch!

Important note: adding someone to your account means liking them enough to be responsible for THEIR charges on YOUR credit card bill. If you don't like them that much, you can always refer them instead and earn some driving credit.

buy furniture. swing on a trapeze. watch a movie.

Jordan's logo

Take a Zipcar to any Jordan's Furniture before December 31st, and you'll get $50 in driving credit when you spend $499 or more.  Flash your Zipcard when you arrive to also receive a book full of valuable Jordan's savings on IMAX, food, candy, flying and more. Learn more

show us your snowier side

November means it's time to stop worrying about breaking in your fall wardrobe and coordinating your winter-whites and to start rediscovering your arsenal of ski gear that's been patiently waiting for its debut all summer. It's also time to strut your skis. So be sure to stop by the Boston Globe Ski & Snowboard Expo at the Bayside Expo Center from November 20-23 to get the latest info on this year's gear as well as great offers from all your favorite resorts. Zipcar will be onsite with Ski Vermont, so be sure to come see us--you just might be the lucky winner of a weekend trip to Vermont in a Zipcar this season. Bring a non-Zipster to the expo, and if they sign up you'll get $50 in driving credit.

go green, go red

Everyone knows that we Zipsters pride ourselves on being green, but this holiday season we are encouraging all of our members to "go red." Zipcar and Starbucks have teamed up to spread some serious holiday cheer throughout the month of December. All month long, be sure to look out for some special Starbucks treats in your reserved Zipcars.

But that's not all. In the spirit of the holiday season, we are kicking off December with a Starbucks party just for you and your friends. Join us on Monday, December 1 to celebrate at our favorite neighborhood Starbucks, 755 Boylston Street (across from the Pru) from 2pm to 5pm. Zipsters will enjoy complimentary coffee, hot chocolate, pastries and taste Starbucks Holiday offerings. Come early as those Zipsters who flash their Zipcard will be able to enjoy a 1/2 pound of Starbucks Christmas Blend to take home. We will even spread the cheer to any of your friends who sign up for Zipcar at the party, and give you $50 in FREE driving to boot!


zipcar | 25 First Street | Cambridge | MA | 02141