six rules of the road
A simple guide to successful car sharing.
We believe that car sharing will change the face of transportation, and we want everyone to be able to be a part of that change. But this community of car-sharing people has rules to make sure that everything runs the way it should. And we're only looking for people willing to follow those rules. Think of it like your friendly neighbourhood association.
Report Damage
Before you drive away, inspect your Zipcar inside and out. To report damage, a dirty car or low fuel, call 0207 669 4000.
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Keep It Clean
Take personal belongings with you when you go and throw away or recycle any trash.
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No Smoking
Not even with all the windows down or all the doors open. The cars don't like it.
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Return on Time
Late fees start at £35. Got an emergency? Call us or text to see if your reservation can be extended.
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Pets in Carriers
Fido and Fluffy need to be kept in a pet carrier at all times. (No matter how cute they are.)
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Sound simple enough? We think so too. Let's get you started